General FAQ

Learn about Xaeon!

June 2025 Sale FAQ
FAQ Q: Do I have to sign-up to Xaeon? A: Yes, this is a cross-platform promotion; you will need to create a Xaeon account to participate in the sale.  ...
Thu, 12 Jun, 2025 at 5:41 PM
How to Get Help: Tickets, Wiki and More
Ticketing System The ticket system allows you to keep track of your inquiries, and make sure they get sent to the right staff member when they're submi...
Fri, 27 Jun, 2025 at 1:12 PM
What is Xaeon?
The Virtual World Web Utherverse has created a new layer of the Internet that sits on top of the flat World Wide Web (WWW) layer. When it is populated,...
Wed, 21 Feb, 2024 at 4:35 PM
Open Beta
XAEON® is now in Open Beta! Open Beta allows for anyone to register an account and explore the virtual world if you have not yet already done so. While ...
Wed, 2 Oct, 2024 at 9:33 AM
Tools and Links
Register - https://app.xaeon.io/register Lost Password Tool - https://app.xaeon.io/forgot-password
Wed, 26 Mar, 2025 at 12:07 PM
What are the requirements for Member usernames?
Your username: must be 4-16 characters, must contain a least three a-z letters, and can only contain letters, numbers, and underscores underscores cann...
Wed, 27 Mar, 2024 at 2:08 PM
How do I reset my password?
If you have forgotten your password, you can reset it here. If you receive an error while attempting to reset your password, or if it looks like the pag...
Wed, 26 Mar, 2025 at 12:05 PM
Can you delete one of my Members?
Unfortunately, this is not currently supported.
Wed, 27 Mar, 2024 at 2:16 PM
Why are my login credentials not working?
With the move from closed beta to open beta, all accounts were reset.  If you did not receive an email to register for a new account, you can register h...
Wed, 2 Oct, 2024 at 11:06 AM
Updating the XAEON Launcher
Note: due to a bug in versions <25.1.0 of the XAEON Launcher, the update button may disappear after several seconds. If this is the case, you can manuall...
Wed, 8 Jan, 2025 at 9:52 AM