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Utherverse, Inc
711 S. Carson Street STE 4
Carson City, NV 89701
Solution home Xaeon FAQs

Game Client FAQ

When attempting to download the client, I get stuck on the “Installing…” step
If the progress bar displays the text “Installing…” for more than 30 minutes, try these steps: Stop the install by clicking “Pause”, and then “Cancel” ...
Wed, 27 Mar, 2024 at 2:21 PM
The Game Client freezes on the login screen
Logging into the Game Client should be almost instant. If the client completely freezes while attempting to log in, we recommend performing a fresh install....
Wed, 27 Mar, 2024 at 2:21 PM
Why is my Avatar Invisible?
Please enter the closet tab on the top-right of your screen. Save and exit the closet and your avatar will appear.
Wed, 27 Mar, 2024 at 2:22 PM